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FAQ

1. How to register

1.1 Choose a course at https://lvivhalfmarathon.org;

1.2 Click “Register”;

1.3 Enter the username and password to log into your personal profile, if you have previously been registered.

1.4 Click the “Login” button.

Please, notice: If you have not previously participated in our events, you need to click “Register” and enter your personal data before entering login and password. If the registration is successful, you will receive a letter with login and password to enter your personal profile;

1.5 Verify all information and enter your data into empty cells in your personal profile;

1.6 Choose additional products if desired and click “Next”;

1.7 Confirm the order, enter the payment card details and click “Pay”;

1.8 After you make the payment and receive the receipt, make sure you have the starter letter in your personal profile (tab”My Events”) or in the mailbox that was specified during registration.

1.9 Print out the starter letter, read it and sign it. The starting letter contains the following information: course, age, start number, first and last name, contact details.

If you have any questions – submit a letter to [email protected]

2. What is the registration fee

The registration fee for the following courses comes to:

till 20.01.2019 21.01.2019 – 21.04.2019 22.04.2019 – 02.06.2019 03.06.2019 – 08.06.2019
21.0975 km the total cost 650 UAH 815 UAH 1000 UAH 1320 UAH
21.0975 km for the members of the GO 499 UAH 650 UAH 800 UAH 1100 UAH
till 21.04.2019 22.04.2019 – 02.06.2019 03.06.2019 – 08.06.2019
10 km the total cost 590 UAH 660 UAH 1080 UAH
10 km for the members of the GO 490 UAH 550 UAH 900 UAH
till 21.04.2019 22.04.2019 – 02.06.2019 03.06.2019 – 08.06.2019
4х21.0975 km the total cost 3260 UAH 4000 UAH 5280 UAH
4х21.0975 km for the members of the GO 2600 UAH 3200 UAH 4400 UAH
till 21.04.2019 22.04.2019 – 02.06.2019 03.06.2019 – 08.06.2019
4.2 km the total cost 480 UAH 600 UAH 840 UAH
4.2 km for the members of the GO 399 UAH 499 UAH 700 UAH
till 21.04.2019 22.04.2019 – 02.06.2019 03.06.2019 – 08.06.2019
3×5+1×6.0975 km the total cost 3260 UAH 4000 UAH 5280 UAH
3×5+1×6.0975 km for the members of the GO 2600 UAH 3200 UAH 4400 UAH
till 08.06.2019
1000 m, 500 m, 100 m the total cost Free
1000 m, 500 m, 100 m for the members of the GO Free

 

The cost of entry fee specified on the website does not include the fee for money transfer.

The payment of entry fees is made by the participant by the use of ​​electronic payment through the organizer’s website runukraine.org.

3. How to pay

According to Regulations of Molokiya Lviv Half Marathon, the registration fee is paid by the participants by electronic payment on the website of the organizer https://lvivhalfmarathon.org

Payments service is provided by Interbank system of electronic delivery and payment Portmone.com using modern and secure payment cards authentication. Payment card details are submitted to the website Portmone.com in a safe mode and are not available to the staff.

4. Can I register on the day of the event?

According to the Regulations of “Molokiya Lviv Half Marathon”, there is no registration on the day of the event.

5. Where and when can I receive my starter's package?

Starter’s packages will be distributed at SportExpoUA 2019. By the address: Lviv Art Palace (17, Kopernika Street, Lviv)

Hours of SportExpoUA:

June 8 (Saturday): 10 a.m. – 8 p.m.;

6. What documents do I need to receive my starter's package?

In order to receive your starter’s package, you must have the following documents:

  • Starter’s letter printed out and signed by you (available in your personal profile or email box after successful payment);
  • Identification document confirming participant’s age (required for all participants);
  • Document entitling to free participation or a discounted entry fee rates.
7. Do I need a certificate of health?

Accident insurance that covers participation in sports competitions on the day of the race is included in the starter’s package.
All registered participants bear sole responsibility for their lives and health regarding the race and sign a statement about it.

8. Is it possible to get the starter's package on the day of the race?

According to the Regulations of «MOLOKIYA LVIV HALF MARATHON 2019», the startup packages are not issued  on the day of the event.

9. Can my entry fee be transferred to another participant?

According to the Run Ukraine Regulations 2019, the entry fee paid by a participant can be transferred to another person for free until 30 days before the start of the race.
Within the 30-day day period before the race, transfer of entry fee is a paid service. The service costs 100 UAH.
The entry fee may be transferred to another participant on the following courses: 21.0975 km, 10 km, 4.2 km.
A participant may not transfer from one course to another. A participant must purchase a new slot on the desired course in case of slots available.
Participant transfer procedure:
A participant must purchase a Participant Transfer Certificate at the online store available at the link http://runukraine.org/shopping.
The participant must send an email to [email protected] with the subject “Participant Transfer” and provide the following information: certificate order ID from the store; Race number and email of the registered participant, full name of the name participant.
After the procedure a participant gets a new race bib number without a name with a result capturing electronic chip as well as everything else provided in the starter’s package for the specific course. The precious participant’s number provided in the application is annulled.
Please, notice! The number of certificates is limited. The service is possible only upon provision of the said certificate.

10. Can I get my entry fee refunded?

According to the Regulations of Molokiya Lviv Half Marathon, the entry fee paid by the participant is not subject to refund under any conditions, including:

if the participant is unable to participate in the race

–  if a participant is unable to finish the chosen course

– if the participant can not meet the set time limit

– if a participant is disqualified or the race is canceled due to force majeure reasons, etc.

11. Is it possible to change the selected course?

Yes, it is possible. You must submit an email to the organizers of the competition at [email protected] no later than 30 days before the race.

12. Is it possible to change the size of the T-shirt after the payment is made?

Yes, it is possible. You must submit an email to the organizers of the competition at [email protected] no later than 10 days before the race.

13. Where can I leave my personal belongings?

Things can be left in lockers that will operate on the marathon village.

Luggage storage will be located by the Conservatory and will operate from 8:00 a.m. till 03:00 p.m..  In order to leave your things in the luggage storage, label them with a “Luggage number” sticker you receive in the starter’s package.

14. When is the awards ceremony?

The award ceremony will take place separately for each course after the finish of the last race participants.

The participant may be awarded late provided that the participant did not attend the award ceremony. In this case, the reward is sent by the organizer by mail to the address specified by the participant at registration.

15. Can I get the starter package I have paid for if I am unable to attend the event?

According to the Regulations of Molokiya Lviv Half Marathon, the participant, who was unable to participate in the competition, can get his/her starter’s package in person within 30 days after the event at the office of the organizers or it can be delivered by mail/courier to the specified address. This participant must previously notify the organizers by e-mail ([email protected]). In this case the delivery is made at the expense of the participant. If possible, the organizer may negotiate with a partner for free shipping.

16. How can I find out the results?

Preliminary race results will be available on the official website of Molokiya Lviv Half Marathon on the day of the event.

In 5 days after the event (if no claims are presented) the preliminary results of the race will be considered final.

The personal result of a participant shall be available in his personal profile at runukraine.org

17. Where can I find pictures from the event?

Photos from Molokiya Lviv Half Marathon will be posted on the official page of the event on social networks Facebook.

18. Can my friend/neighbor/parent come and pick up my starter's package for me?

According to Run Ukraine Regulations 2019, you must pick up your starter’s package in person.
A third person may pick up your starter’s package only upon presentation of the following documents:
ID (passport, driver’s license etc.) certifying the identity of a person receiving the starter’s package
Copy of documents certifying the identity of a person that purchased registration (copy of a birth certificate to pick up a child’s starter’s package)
Starter’s package signed by the person that purchased registration (to pick up a child’s starter’s package, the starter’s letter must be signed by a parent or a legal caretaker)
Statement from the person that purchased registration with the following text:
To the Director of NGO Run Ukraine
Chernitskyi D.L.
I, (full name of a person purchasing registration), ask you to give my starter’spackage with the race number (provide the race number) to my representative (full name of a person picking up the starter’s package), due to the fact that I am unable to pick it up in person on time.
Date, signature of a person that purchased registration.
Remember that a third person may pick up your starter’s package, but you are the only person allowed to participate in the race with your starter’s number.